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PRIVACY POLICY

 

Effective Date: 3rd, January, 2025.​

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1. Introduction

 

Welcome to Vivid Exclusive Art Gallery, located at Lekki Gardens Phase 5, Lagos, Nigeria 106104, with business registration number RC: 1851208. We operate the e-commerce website www.vividexclusiveartgallery.com, a platform dedicated to selling artworks and shipping them worldwide. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.

 

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

 

2. Information We Collect

 

We may collect the following types of information:

 

2.1 Personal Information

- Contact Information:Name, email address, phone number, shipping address, and billing address.

- Payment Information:Credit/debit card details, PayPal account information, or other payment method details.

- Account Information: Username, password, and other credentials used to access your account.

- Communication Data: Records of correspondence, including emails, messages, and chat logs.

 

2.2 Non-Personal Information

- Technical Data: IP address, browser type, operating system, device information, and browsing behavior.

- Usage Data: Pages visited, time spent on the Site, clickstream data, and other usage patterns.

- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather data about your interactions with our Site.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

 

3.1 To Provide and Improve Our Services

- Process and fulfill your orders, including shipping and delivery.

- Manage your account and provide customer support.

- Enhance the functionality and user experience of our Site.

- Conduct research and analysis to improve our products and services.

 

3.2 To Communicate with You

- Send order confirmations, shipping notifications, and updates.

- Respond to your inquiries, requests, and feedback.

- Provide promotional materials, newsletters, and marketing communications (with your consent).

 

3.3 To Ensure Security and Compliance

- Detect and prevent fraud, unauthorized access, and other illegal activities.

- Comply with legal obligations and enforce our terms and conditions.

 

4. Sharing Your Information

 

We may share your information with third parties under the following circumstances:

 

4.1 Service Providers

- We engage third-party vendors, contractors, and service providers to assist with order fulfillment, payment processing, shipping, marketing, and other business operations. These parties are contractually obligated to protect your information and use it solely for the purposes we specify.

 

4.2 Legal Requirements

- We may disclose your information if required by law, regulation, legal process, or governmental request.

 

4.3 Business Transfers

- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

 

4.4 With Your Consent

- We may share your information with third parties if you provide explicit consent.

 

5. Data Security

 

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

 

You have the following rights regarding your personal information:

 

6.1 Access and Correction

- You may access, update, or correct your personal information by logging into your account or contacting us directly.

 

6.2 Data Portability

- You may request a copy of your personal information in a structured, commonly used format.

 

6.3 Opt-Out

- You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us.

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6.4 Deletion

- You may request the deletion of your personal information, subject to legal and contractual obligations.

 

6.5 Cookies

- You can manage your cookie preferences through your browser settings.

 

7. International Data Transfers

 

As a global platform, we may transfer your information to countries outside your jurisdiction, including countries with different data protection laws. We ensure that such transfers comply with applicable laws and that your information is protected through appropriate safeguards.

 

8. Children's Privacy

 

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site and updating the "Effective Date" at the top. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

 

10. Contact Us

 

If you have any questions or concerns about these Terms, please contact us at:  

Vivid Exclusive Art Gallery  

Lekki Gardens Phase 5, Lagos, Nigeria, 106104.

Email: vividexclusiveartgallery@gmail.com

Phone: +234 813 230 2226, +234 902 693 4243.

Business Registration Number: RC: 1851208  

 

Thank you for trusting Vivid Exclusive Art Gallery with your personal information. We are dedicated to protecting your privacy and providing a secure and enjoyable shopping experience.

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